7u7v Privacy Policy

1 Introduction

7u7v is a safe and reliable online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this privacy policy is to clearly inform you how 7u7v collects your personal information, for what purposes it is used, how long it is stored, and how it is kept secure.

By registering an account on this platform or using its services, you will be considered to have given your consent to this privacy policy. If you do not agree with any condition of this policy, please refrain from using our services and contact our support team.

7u7v always prioritises transparency and trust as the foundation of its relationship with users. Our goal is to make your gaming experience safe, secure, and enjoyable — and ensuring the protection of your information is our primary responsibility in achieving that goal.

2 Data Collection

7u7v may collect your information in various ways. The categories described below provide a detailed account of what types of information we collect.

2.1 Information Provided Directly

When you create an account on 7u7v or use its services, we collect the following information:

• Your full name and date of birth
• Email address and chosen password
• Mobile number (for verification purposes)
• Residential address and country
• National ID card or passport details for identity verification
• Financial transaction details — such as bKash, Nagad, Rocket, or Upay account numbers

2.2 Automatically Collected Information

When you browse the 7u7v platform, some information is collected automatically:

• Your device's IP address and geographic location
• Browser type, version, and operating system
• Time of site visits, page view history, and click patterns
• Device identifier information (Device ID)
• Referral source — where you came from before arriving at our site

2.3 Information Received from Third Parties

In some cases we may also receive information from our partner payment service providers (bKash, Nagad, Rocket, Upay) or identity verification services. This information is used solely to verify the security of your account and the validity of transactions.

3 Data Use

7u7v uses your personal information only for specific and legitimate purposes. We never use your information for unnecessary or unethical purposes.

3.1 Service Delivery and Operations

• Creating and managing your account
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, promotions, and VIP benefits
• Delivering customer support via live chat and email
• Resolving technical issues on the platform

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying user age (age 21 or above only)
• Ensuring account security and preventing unauthorised access
• Complying with applicable laws and regulations

3.3 Service Improvement

• Improving platform performance and user experience
• Planning new games and services
• Creating a personalised experience based on user preferences
• Supporting responsible gaming programmes

4 Data Storage

We retain your personal information only for as long as is necessary to provide services and to meet legal obligations.

While your account is active: Your information is fully retained and used to provide services.

After your account is closed or deactivated: Some information may be retained for a set period to meet legal and regulatory requirements. Records of financial transactions may be retained for an extended period for the purposes of fraud investigation and auditing.

7u7v uses secure server infrastructure and all stored data is protected by SSL encryption. Once the data retention period has ended, data is deleted securely and permanently.

5 Sharing Data with Third Parties

7u7v never sells your personal information or transfers it to third parties for marketing purposes. However, limited information may be shared in the following circumstances:

5.1 Payment Service Providers

Necessary information is shared with bKash, Nagad, Rocket, and Upay to process financial transactions. This information is used solely to verify and complete transactions.

5.2 Identity Verification Services

Necessary information may be shared with trusted verification services to verify your age and identity. This process ensures the security of your account.

5.3 Legal Obligations

Information may be provided to fulfil court orders, valid requests from government authorities, or requirements under applicable law. In such cases we provide only the information that is legally required.

5.4 Business Transfers

In the event of a change in company ownership, merger, or acquisition, your information may be transferred to the new ownership. In such a case you will be notified in advance and the terms of this privacy policy will be maintained.

6 Cookies and Tracking

The 7u7v platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the site, such as maintaining your logged-in state.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to monitor and improve platform usage.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, please note that disabling some cookies may cause certain platform features to not work correctly. Essential cookies remain active at all times for the proper functioning of the site.

7 Your Rights

As a user of 7u7v, you have the following rights regarding your personal information:

7.1 Right to Access

You may request a copy of your personal information held by us at any time. This request can be made to our support team via email.

7.2 Right to Rectification

If any of your information is incorrect, you may request that it be corrected. We will make the correction as soon as possible.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, in cases of legal obligation or ongoing disputes, it may not be possible to delete all information immediately.

7.4 Right to Object to Processing

You may object to certain instances of your information being processed, particularly in relation to marketing communications. If the objection is accepted, we will stop using your information for that specific purpose.

7.5 Right to Data Portability

You may request your personal information in a structured, machine-readable format. Please contact our support team to use this feature.

8 Security Measures

7u7v uses industry-standard security technologies and practices to protect your personal information.

• SSL encryption: All data exchanged between your browser and our servers is protected by SSL/TLS encryption.
• Secure password storage: Your password is never stored directly — it is stored using a one-way hashing algorithm.
• Two-factor authentication: Two-factor authentication (2FA) is available as an option for additional account security.
• Access controls: Only authorised staff can access the relevant information and all access is logged.
• Regular security audits: Our systems undergo regular security testing so that any vulnerabilities can be addressed quickly.
• Firewall and DDoS protection: Advanced firewall and cyber-attack prevention measures remain active at all times.

Please note, however, that no data transmission over the internet is entirely risk-free. We ensure the highest level of security measures, but it is not possible for anyone to guarantee zero risk. Keep your own account password confidential and do not share it with anyone.

9 Information of Minors

7u7v strictly refrains from providing services to anyone under the age of 21. Our platform is for users aged 21 and above only.

We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of registration, and in suspicious cases a request to verify identity documents is made.

If it comes to our attention that information from a minor has been collected by mistake, we will delete that information promptly and permanently and close the associated account.

10 Policy Changes

7u7v may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

• A notification will be displayed on the platform
• A notification may be sent to your registered email address
• The "Last Updated" date at the top of the page will change

Continued use of the platform after any changes will be taken to mean that you have accepted the new policy. It is therefore advised that you review this page from time to time. If you do not agree to any changes, please contact our support team.

11 Contact

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us:

• Live Chat: Support available in Bengali 24/7
• Email: [email protected]

Our privacy team will generally respond to your request within a few business days. We are always here for you on any matter relating to the protection of your information.

For more information, also visit our Terms & Conditions, Responsible Gaming and FAQ pages.